Second Order is a Canada-based management consultancy with global reach. We help our clients with strategic planning, customer strategy, financial planning, design, and execution. Our clients are primarily from creative industries and are leaders in the arts & culture sector, entertainment, media, tech, and selected other industries.

We specialize in competitive commercial strategy for creative industries.

We are a federation of independents who work together when it makes sense. We add resources to projects based on the client’s needs, digging into our networks to bring the right resources to task without carrying heavy overhead costs for our clients.

Why “Second Order”? The words have two meanings.

  1. Problems faced by organizations are increasingly multi-faceted “second order” or higher complexity problems. We help our clients navigate their toughest issues efficiently with targeted expertise.
  1. A second order in the literal sense is often a sign that your customer is moving from a transactional to more loyal customer relationship. That’s where we thrive and what we help our clients achieve.